Staff was cordial yet business like. Jason greeted me immediately, and listened to my problem . I waited a short while for my vehicle to be checked by service in a clean and comfortable waiting area. When he returned he explained what their diagnosis was in a clear and understandable way. Being an 81 year old senior I have had most anything that can go wrong with an automobile go wrong . He treated me with respect and what he explained to me seemed logical with no nonsense or extra selling. I agreed to the service and because It was late Friday morning and what had to be done was not a simple procedure, I expected to be put off for a day or two. Jason was very accommodating in attempting to have the repairs done by days end or Saturday. Since I was a short way away from home, he even agreed to transport me home and pick me up when my vehicle was ready. They did indeed finish by days end , picked me up and got me on my way with little inconvenience on my part. I was also impressed that they left no soil on the interior of my car as many others have. My vehicle runs just as I would expect and they also provide a 24 month or 24000 mile warrant on parts and labor. Being a new Florida resident from a rural mid west small town , it was reminiscent of service I was used to, unlike many of the others in this area. My experience was fine and I will use these folks again. Thanks Jason and mechanics .