My car left in worse condition than when I brought it in. It was a challenge to get them to even acknowledge that things weren't right with the car. Ultimately, I had to get the mechanic in the car and drive around with him to see that they did not correctly setup the steering. Very frustrating for me that it took 3 visits to get it fixed. Now my car is again making the same noise that they were supposed to have fixed and it shut off while driving. Friendly staff but I wouldn't trust them with anything beyond basic maintenance.
Jacob We are very sorry to hear that you had a bad experience at our store we strive hard make every customer satisfied with our services. We stand behind what ever we do at our store and you are more than welcome to bring your vehicle back to us as we did on your last visit. Jacob you chose to install the rebuilt rack and pinion since which we clearly mentioned to you that we can not give you any gurantee unless its a brand new part. Yes there is no one who can fix the vehicle 100% specially when the car is 1999 and suspension componenets has nothing to do with car shutting off but as we mentioned you are more than welcome to bring it back to us and we will do the best we can do for your. Call us with your concerns and we will make it happen for you. Honest-1 Team
- Honest-1 Auto Care Davie