If I could give no stars I would. My son was been a customer of Honest 1 for the past 4 years. However, we will not be using them anymore. I will make sure I tell friends, family, and neighbors not to go there for service. My son brought in a coupon for an oil change for 19.95. After waiting hours for it he went to pay for it and the manager charged him for a full synthetic oil change. How does a regular oil change from 19.95 turn out to be $60 plus tax? When we spoke with Tony the manager he was rude, not helpful, and blammed it on my son! I told him he took advantage of my son and he started laughing and got even more rude. I told him I would call corporate and he started getting even more rude. When my son vomplained he told my son "well, what do you want me to do about it?" Tony is very rude and needs a lesson in customer service. He is a very nasty person. Corporate will be hearing from us.
We are sorry to hear that you had a negative experience at our Honest-1 store and we really appreciate you been a customer for last four years by saying that i am sure you were happy with the services you received for straight four years. I am afraid to say that it's a clear misunderstanding since this experience you never had before with Tony because he is been the manager from day 1st. Please let me know how we can help resolving this issue Please call 954-443-8805 and ask for Mani
- Honest-1 Auto Care Davie