Worst service ever. My girlfriend went in for an alignment, after her car was on the lift they told her they could not align her car because her struts are bad... She has a 2016 Corolla and her struts are fine. They wanted to charge her $700 to replace the rear struts and $90 for the alignment and $181 for the rear tires. This business takes advantage of woman. Never come here. went to tires plus down the street and had an alignment done and was informed her struts and tires are fine. STAY AWAY!!! will also be reporting them to the SBB
Bryan, thank you for the feedback and apologize for the negative experience you had at my store. Yes, you are 100% correct that car was alignable and for some reason miscommunication between service tech and female service advisor they failed to explain her why rear struts are important. Please feel free to reach me directly on my cell 786-427-3292 for any further concerns you have. I appreciate your feedback this helps me keep my efforts to help everyone coming through our doors. I am a family man i can feel how you are feeling but honestly we do not differentiate in male or female customer infact to make it more transparent we are introducing digital inspections at Honest-1 Auto Care. Once again when we are wrong we do not shy to accept that we are wrong and we admit our mistake. I hope i can earn your business back since we strive hard to take care of our customers and this time we drop the ball as a team. Thanks . Murtaza Hemani
- Honest-1 Auto Care Davie